{"id":6157,"date":"2024-02-10T13:09:39","date_gmt":"2024-02-10T13:09:39","guid":{"rendered":"https:\/\/rutvi.ibizaccounts.com\/?page_id=6157"},"modified":"2024-02-10T13:12:28","modified_gmt":"2024-02-10T13:12:28","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/rutvi.ibizaccounts.com\/?page_id=6157","title":{"rendered":"Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6157\" class=\"elementor elementor-6157\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d22d1c8 elementor-section-height-min-height elementor-hidden-tablet elementor-hidden-phone elementor-section-boxed elementor-section-height-default elementor-section-items-middle nt-section-ripped-top ripped-top-no nt-section-ripped-bottom ripped-bottom-no\" data-id=\"d22d1c8\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-2083fe3\" data-id=\"2083fe3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-841128e elementor-icon-list--layout-inline elementor-mobile-align-center elementor-align-center elementor-list-item-link-full_width elementor-invisible elementor-widget elementor-widget-icon-list\" data-id=\"841128e\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/rutvi.ibizaccounts.com\/wp-content\/plugins\/elementor\/assets\/css\/widget-icon-list.min.css\">\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rutvi.ibizaccounts.com\/?page_id=2700\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Home<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rutvi.ibizaccounts.com\/?page_id=5730\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Products<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rutvi.ibizaccounts.com\/?page_id=5564\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">About Us<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rutvi.ibizaccounts.com\/?page_id=5878\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Contact<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-e7a2488\" data-id=\"e7a2488\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d9b4857 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"d9b4857\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.11.5 - 14-03-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"430\" height=\"100\" src=\"https:\/\/rutvi.ibizaccounts.com\/wp-content\/uploads\/2024\/02\/rutvi-logo.jpg\" class=\"attachment-medium_large size-medium_large wp-image-5794\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/rutvi.ibizaccounts.com\/wp-content\/uploads\/2024\/02\/rutvi-logo.jpg 430w, https:\/\/rutvi.ibizaccounts.com\/wp-content\/uploads\/2024\/02\/rutvi-logo-300x70.jpg 300w\" sizes=\"(max-width: 430px) 100vw, 430px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-85fa297\" data-id=\"85fa297\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d70c691 elementor-icon-list--layout-inline elementor-mobile-align-center elementor-align-center elementor-list-item-link-full_width elementor-invisible elementor-widget elementor-widget-icon-list\" data-id=\"d70c691\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rutvi.ibizaccounts.com\/?page_id=5581\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Cart<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/rutvi.ibizaccounts.com\/?page_id=5890\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">My Account<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4aed029 elementor-section-boxed elementor-section-height-default elementor-section-height-default nt-section-ripped-top ripped-top-no nt-section-ripped-bottom ripped-bottom-no\" data-id=\"4aed029\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-e99531d\" data-id=\"e99531d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ee282a4\" data-id=\"ee282a4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2154c05 elementor-widget elementor-widget-text-editor\" data-id=\"2154c05\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.11.5 - 14-03-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h2><strong>Return Policy<\/strong><\/h2><div class=\"flex-1 overflow-hidden\"><div class=\"react-scroll-to-bottom--css-xrgro-79elbk h-full\"><div class=\"react-scroll-to-bottom--css-xrgro-1n7m0yu\"><div class=\"flex flex-col pb-9 text-sm\"><div class=\"w-full text-token-text-primary\" data-testid=\"conversation-turn-5\"><div class=\"px-4 py-2 justify-center text-base md:gap-6 m-auto\"><div class=\"flex flex-1 text-base mx-auto gap-3 md:px-5 lg:px-1 xl:px-5 md:max-w-3xl lg:max-w-[40rem] xl:max-w-[48rem] group final-completion\"><div class=\"relative flex w-full flex-col lg:w-[calc(100%-115px)] agent-turn\"><div class=\"flex-col gap-1 md:gap-3\"><div class=\"flex flex-grow flex-col max-w-full\"><div class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+&amp;]:mt-5 overflow-x-auto\" data-message-author-role=\"assistant\" data-message-id=\"26d87337-e7b9-4220-b3cc-0a60bc2e7ee7\"><div class=\"markdown prose w-full break-words dark:prose-invert light\"><p>At Rutvi, we strive to ensure your complete satisfaction with every purchase you make from us. However, we understand that there may be instances where you need to return a product. Please review our return policy below to understand your options:<\/p><p><strong>1. Eligibility for Returns:<\/strong><\/p><ul><li>Items must be returned within [X] days of the purchase date.<\/li><li>Products must be unused, in their original packaging, and in the same condition as when you received them.<\/li><li>Certain items such as perishable goods, personalized items, and gift cards are not eligible for return.<\/li><\/ul><p><strong>2. Initiation of Return:<\/strong><\/p><ul><li>To initiate a return, please contact our customer service team at [contact email\/phone number] to obtain a Return Merchandise Authorization (RMA) number.<\/li><li>Please include the RMA number along with your returned item(s) to ensure proper processing.<\/li><\/ul><p><strong>3. Return Shipping:<\/strong><\/p><ul><li>Customers are responsible for return shipping costs unless the return is due to a Rutvi error or a defective product.<\/li><li>We recommend using a trackable shipping method to ensure the safe return of your item(s).<\/li><\/ul><p><strong>4. Refund Process:<\/strong><\/p><ul><li>Once your return is received and inspected, we will notify you of the approval or rejection of your refund.<\/li><li>If approved, refunds will be processed to the original method of payment within [X] business days.<\/li><li>Please note that shipping fees are non-refundable unless the return is due to a Rutvi error or a defective product.<\/li><\/ul><p><strong>5. Exchanges:<\/strong><\/p><ul><li>We currently do not offer exchanges. If you wish to exchange an item, please initiate a return and place a new order for the desired item.<\/li><\/ul><p><strong>6. Damaged or Defective Items:<\/strong><\/p><ul><li>If you receive a damaged or defective item, please contact us immediately for assistance.<\/li><li>We may request photos or additional information to facilitate the return process.<\/li><\/ul><p><strong>7. International Returns:<\/strong><\/p><ul><li>International returns may be subject to additional customs fees, taxes, or duties. Rutvi is not responsible for these charges.<\/li><\/ul><p><strong>8. Final Sale Items:<\/strong><\/p><ul><li>Items marked as final sale are not eligible for return or exchange.<\/li><\/ul><p><strong>9. Changes to Policy:<\/strong><\/p><ul><li>Rutvi reserves the right to modify or update this return policy at any time. Any changes will be effective immediately upon posting to our website.<\/li><\/ul><p>By making a purchase on Rutvi&#8217;s website, you agree to abide by the terms outlined in this return policy. If you have any questions or concerns regarding returns, please don&#8217;t hesitate to contact us. We&#8217;re here to help!<\/p><p>Rutvi Organics<br \/>+91999999999<\/p><\/div><\/div><\/div><div class=\"mt-1 flex justify-start gap-3 empty:hidden\"><div class=\"text-gray-400 flex self-end lg:self-center justify-center lg:justify-start mt-0 -ml-1 visible\"><button class=\"flex items-center gap-1.5 rounded-md p-1 text-xs text-token-text-tertiary hover:text-token-text-primary md:invisible md:group-hover:visible md:group-[.final-completion]:visible\"><\/button><div class=\"flex items-center gap-1.5 text-xs\">\u00a0<\/div><div class=\"flex\">\u00a0<\/div><\/div><\/div><\/div><div class=\"absolute\"><div class=\"flex w-full gap-2 items-center justify-center\">\u00a0<\/div><\/div><\/div><\/div><\/div><\/div><button class=\"cursor-pointer absolute z-10 rounded-full bg-clip-padding border text-token-text-secondary border-token-border-light right-1\/2 bg-token-main-surface-primary bottom-5\"><\/button><\/div><\/div><\/div><\/div><div class=\"w-full pt-2 md:pt-0 dark:border-white\/20 md:border-transparent md:dark:border-transparent md:w-[calc(100%-.5rem)]\"><form class=\"stretch mx-2 flex flex-row gap-3 last:mb-2 md:mx-4 md:last:mb-6 lg:mx-auto lg:max-w-2xl xl:max-w-3xl\"><div class=\"relative flex h-full flex-1 items-stretch md:flex-col\"><div class=\"flex w-full items-center\">\u00a0<\/div><\/div><\/form><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home Products About Us Contact Cart My Account Return Policy At Rutvi, we strive to ensure your complete satisfaction with every purchase you make from us. However, we understand that there may be instances where you need to return a product. Please review our return policy below to understand your options: 1. Eligibility for Returns:&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/rutvi.ibizaccounts.com\/index.php?rest_route=\/wp\/v2\/pages\/6157"}],"collection":[{"href":"https:\/\/rutvi.ibizaccounts.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rutvi.ibizaccounts.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rutvi.ibizaccounts.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rutvi.ibizaccounts.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=6157"}],"version-history":[{"count":4,"href":"https:\/\/rutvi.ibizaccounts.com\/index.php?rest_route=\/wp\/v2\/pages\/6157\/revisions"}],"predecessor-version":[{"id":6162,"href":"https:\/\/rutvi.ibizaccounts.com\/index.php?rest_route=\/wp\/v2\/pages\/6157\/revisions\/6162"}],"wp:attachment":[{"href":"https:\/\/rutvi.ibizaccounts.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=6157"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}